Privacy Policy
Last updated:
This Privacy Policy explains how Luxury Medical Group ("we," "us," "our")
collects, uses, and protects information when you visit our website, join
our waitlist, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Contact Information: such as your name, email address, phone number, and preferred contact method when you submit a form or contact us.
- General Health Interests: information you voluntarily share about your wellness goals or areas of interest. Please do not use our website forms to share highly sensitive information.
- Usage Data: basic technical data such as IP address, browser type, pages viewed, and time spent on the site, collected through standard web technologies (for example, cookies or analytics tools).
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and provide requested information;
- Evaluate your interest in or eligibility for our services;
- Communicate about scheduling, offerings, and clinic updates;
- Improve our website, services, and user experience;
- Comply with applicable laws and protect the rights, safety, and property of our clients, team, and clinic.
3. Text Messages and Electronic Communications
If you provide your phone number or email, you consent to receiving communications from us, which may include appointment-related messages, follow-ups, or informational content related to our services. Message and data rates may apply. Message frequency may vary. You may opt out of non-essential messages at any time by following the instructions in the message or contacting us directly.
4. Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service Providers: third-party vendors who help us operate our website, manage communications, or deliver services (for example, secure email or scheduling platforms), under appropriate confidentiality safeguards.
- Legal and Safety: when required by law, regulation, or court order, or if we believe disclosure is necessary to protect our rights or the safety of others.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information submitted through our website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Information Submitted for Clinical Care
Information you provide in connection with actual medical care may be protected as health information and subject to additional protections under applicable privacy laws. Our Notice of Privacy Practices (HIPAA Notice) explains how we handle protected health information in a clinical context.
8. Children’s Privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children online.
9. Your Choices
You may:
- Request to update or correct your contact information;
- Opt out of non-essential marketing or informational messages;
- Ask us to delete information we hold about you, subject to legal and clinical record-keeping requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent version. Your continued use of the website after any changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Luxury Medical Group in Denver, Colorado using the contact information provided on our website.